FAQs

Order online through our website

1. Select product
2. Check out your shopping cart.
3. Please wait for our price quote and we will put you in our deliver schedule.

*Please note that delivery services are only available for deliveries within Malaysia. For international customers we will reach you for more information directly and ship to you at your convenience.

 

Order by Phone or Fax:

STD cold storage delivers nationwide with our international logistic partner. Therefore, orders can be placed online 24 hours a day by selecting your desired schedule.
For customers at Johor, we able to provide an immediate delivery service after taking your order less than five hours by our own company transportation. Delivery can be made from Monday to Saturday, Our office hours are from 8:00am-5:00pm. Purchase order via fax is available 24 hours.
Over the weekend, orders made before 6pm on Saturday will deliver on Monday, and the delivery is all free for our valued regular customers.
We welcome orders from individuals too. We are happy deliver to your door for purchases which have amounts worth more than 500 Malaysian Ringgit.
Although we are based in Johor Bahru, we can reach most addresses in Malaysia. If you have any inquiries, don’t hesitate to call us on 07-5545904.

 

Pick up your seafood box from our various pick up points:

It’s amazing if you can pick up your food box at a place just next to you! Our delivery crew can be found at all parts of Johor Bahru and provide a door to door service. Please note that this service is strictly on a C.O.D basis only.
Just call or fax your purchase order to us. You must order before 5pm to receive your order the next day. Place your order with information on the items, quantity, your contact number, email and place or address where you would like to have your orders delivered, and we will take care of the rest for you! Start today and get our monthly product update via email.
Orders for next day delivery will be delivered from Monday to Saturday 9am to 6pm.
Orders placed on Sunday or on a Bank Holiday will also be delivered one day later.
You will be shown available delivery days and times via your mobile.

*Please note that if you do not select a specific time slot, your order will be delivered between 7am and 7pm on your selected day.

 

Questions and Inquiries:

If you have more question on the products that we offer, or would like to talk to us please do not hesitate to make an appointment with our sales person at 07-5545904 or via email: standard@stdcoldstorage.com .

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